Tag: Customer Success

FloQast’s customer success team is full of eminently-qualified professionals, but to FloQast employees and users alike, one name, in particular,...

Hiring an industry veteran has its benefits. Welltok, a SaaS consumer health activation platform, was banking on this when it...

As ubiquitous as the adage "The customer is always right" is, customer service in 2019 is as tricky as it's...

The hallmark of a successful business is its customer service. Once a contract is signed, the expectation is that both companies...