Tag: Customer Success
The Professor Is In: Meet “Professor” Alex Pukos, FloQast’s Customer Support Wizard
July 19, 2019 by John Siegel
FloQast’s customer success team is full of eminently-qualified professionals, but to FloQast employees and users alike, one name, in particular,...
Don’t Mess With Success: Why This Accounting Veteran Has Implemented FloQast at Three Different Companies
June 20, 2019 by John Siegel
Hiring an industry veteran has its benefits.
Welltok, a SaaS consumer health activation platform, was banking on this when it...
A Personalized Experience: How FloQast’s Brittany Shaw Works Closely With Enterprise FloQast Users
May 22, 2019 by John Siegel
As ubiquitous as the adage "The customer is always right" is, customer service in 2019 is as tricky as it's...
What Comes Next: Meet Lilith Karageuzian, FloQast’s Head of Customer Success
March 29, 2019 by John Siegel
The hallmark of a successful business is its customer service.
Once a contract is signed, the expectation is that both companies...