FloQast Expands Leadership Team with Addition of Justin Smith Vice President, Customer Success
Sep 02, 2021 | By GlobeNewswire
New, customer-focused role part of the company’s hiring initiative launched after the Series D funding round and $1.2 billion valuation
LOS ANGELES, DATE, 2021 – FloQast, a provider of accounting workflow automation software created by accountants for accountants, today named Justin Smith to the newly created role of Vice President, Customer Success. Smith will lead the company’s global customer services including implementation, customer success, and support.
Smith is a senior technology executive with a background that includes a range of high-growth B2B SaaS companies including Quid, BloomReach and most recently, Dynamic Signal where he was Global Vice President of Services. His deep customer success experience complements a FloQast team with extensive accounting DNA. The team will drive the delivery of unparalleled customer success for accounting teams that strive for operational excellence.
“FloQast leads the industry in delivering a world-class customer experience that centers on building a strong relationship with our customers,” said Mike Whitmire, CPA*, CEO and co-founder of FloQast. “These relationships will only grow under the premier customer success initiatives led by Justin and his team.”
“Customers already love FloQast technology and the new solutions we are rolling out will only add to that appreciation,” Smith said. “FloQast is a customer centric organization, and this role provides a tremendous opportunity to expand the great services we provide to our customers. I’m looking forward to supporting such a dynamic company in its new phase of growth and enabling our customers to reach new levels of value.”
With Smith at the helm, FloQast is growing its customer success team and many new open positions are now open – with Smith and across the company. Last month, FloQast launched a major hiring initiative on the heels of the company’s Series D funding round and $1.2 billion valuation.
FloQast has a well-established track record for dynamic workplace culture. Most recently, FloQast was voted a 2021 Best Places to Work for the fifth consecutive year by the Los Angeles Business Journal. Also in 2021, the company has also been honored as a Best Place to Work by Inc. Magazine and by tech recruitment publication, Built In. They are also adept at delivering best-in-class customer experience having recently received a Stevie Award for best Customer Service Department of the year.
FloQast is the leader in accounting workflow automation created by accountants for accountants to work smarter, not harder. The cloud-based, AI-enhanced software is trusted by more than 1,400 accounting teams, including those at Twilio, CoinBase, Los Angeles Lakers, Zoom and SnowFlake – and consistently rated #1 across all user review sites. By automating accounting workflows and helping to streamline and make them more efficient, FloQast is the place where accounting teams want to work so they can focus on what matters most, even when that’s just finishing work on time. Whether automating reconciliations, documentation requests or other workflows such as the month-end close, financial reporting or payroll, FloQast enhances the way accounting teams already work to help them work smarter. Learn more at FloQast.com.
BOCA Communications for FloQast