customer success

Accelerating Your Time to Value

At FloQast our job doesn't stop when you become a customer. It's just beginning. Our team of accounting success experts is with you every step of the way to ensure you reach your business outcomes through implementation and beyond.

We Deliver Material Impact

26%

Reduction in time to close the books

31%

Reduction in time to perform reconciliations

39%

Increase in accuracy of close data

26%

Reduction in time required for the audit process

23%

Reduction in discrepancies found by auditors

44%

Improvement in task/workload management

Source: FloQast Customer Surveys

Recognized Customer Success Management Excellence

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FloQast is honored to be rated #1 in the Winter 2024 G2 Grid Reports for Financial Close and Financial Reconciliation software.

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See What Else Our Customers Are Saying

"FloQast makes the financial close process smooth and easy"
It is so easy to use and implementation was quick. I have used Blackline and FloQast now and FloQast so much more modern and easy to use from the admin and user side. It makes our close proces very straight forward and easy to manage. It integrates very well with Netsuite.

Ray W.

VP, Finance, Mid-Market (51-1,000 emp.)

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"Streamlined close and reconciliation process"
The user interface is easy to use, and it is easy to get an overview of what needs to be accomplished. The filters also make it easier to narrow down what you are looking for. Implementation was easy for our company, and we felt supported along the way. The reconciliations being housed in Excel (where we normally work anyways) has made our reconciliation process so much smoother, and reduced down our close from 10 to 8 days. FloQast also continues to provide support after implementation, and will follow up quarterly to review what is working/vs not, and provide extra info on how to improve our experience. I wish we had switched over from Blackline sooner! They also continously update their features, which is great.

Kloey C.

Small-Business (50 or fewer emp.)

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"Game changer"
The ease of use and the transparency throughout the close process. The API interaction with our software is seamless and we significantly reduced our days to close.

Kathie J.

Enterprise (> 1000 emp.)

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"Simply put, FloQast is amazing and gives me confidence in our close process!"
Fast and easy implementation, amazing at managing our close process, and give us confidence in our reconciliations. It's so amazing, I've implemented at 3 different companies.

Vicente G.

Mid-Market (51-1000 emp.)

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Implementation Services

Implementation Services

With over 3,000 successful customer implementations, you can rely on FloQast professional services to speed your journey to value. We work with your team to deliver a seamless, lightweight, and fast onboarding journey through consultation and personalized service that’s focused on rapid product adoption by your team.

Training and Education

FloQademy, FloQast’s learning portal, empowers Finance and Accounting teams to onboard, engage, and expand their knowledge of FloQast solutions and more. Courses are eligible for Continuing Professional Education (CPE) and Continuing Professional Development (CPD) credits at no cost.

World Class Product Support

FloQast provides top-tier product support and consistently achieves a customer satisfaction rating greater than 98%. We have certified product support specialists across the globe, making it effortless for our customers to get the support they need — when they need it.

Accounting Success Management

Our job begins the moment you become a FloQast Customer. We assign a highly-skilled, dedicated Accounting Success Manager with deep accounting knowledge and a vested interest in your success to work with you and your team to ensure that your value outcomes are being realized. Software that sits on the shelf doesn’t do anybody any good.

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