Customer Success Intern

Job Description:

The Customer Success Intern will be exposed to growing customer success and implementation teams and will assist them in their efforts to onboard new clients for our SaaS accounting solution. We are looking for motivated juniors and seniors in college who are determined to succeed and are passionate and curious. Our internship program is expected to last 8-10 weeks (Fall).

This is a paid position with emphasis on providing professional development and career mentorship. May lead to full-time opportunities within the Company.

Responsibilities Include:

  • Develop an effective level of understanding of the problems our clients face and the way FloQast helps solve them
  • Note taking and minutes for group meetings
  • Helping prepare the Customer Success team for client calls and meetings
  • Preparing mapping documents for client setups
  • Updating client information in Salesforce
  • Content organization for Intranet site
  • Content curation for training newsletter
  • Special projects as requested

  • Desired Qualities and Skills:

  • Must be currently pursuing a Bachelor’s degree in Accounting/Finance
  • Proficient in MS Office and G Suite
  • Ability to work flexible hours and must be able to commute to office location
  • Demonstrate ability and desire to learn new concepts
  • Eager to be coached
  • Commitment to self-improvement and success
  • “Team player” attitude
  • Ability to remain organized and execute in a fast-paced environment
  • Excellent verbal and written communication skills

  • Why join FloQast?

    FloQast is a fast growing, Los Angeles-based, early-stage company redefining how a critical business process (financial close) is performed.  Our growth and success is fueled by a passion to define and dominate the Close Management Software market.  We are the first company of our kind to focus specifically on the mid-market. Our prospects have been hungry for a solution like FloQast for years and the response to our solution has been overwhelmingly positive.

    - We are fanatics about the success of our customers. Check us out on G2 Crowd

    - We are equally fanatic about creating and maintaining a fabulous culture of support and success for all employees.  Check out what people are saying on Glassdoor 

    - FloQast offers competitive compensation and a positive and supportive work environment

    - Ranked 11th on the 2018 Best Places to Work by LA Business Journal 

    - FloQast ranked on The SaaS 1000