Customer Stories

It’s in the Air: What Users Love Most About FloQast

With Valentine’s Day right around the corner, it’s hard not to feel a wave of positivity and gratitude for those around you.

While this year might lack the hand-signed Valentine’s Day cards, that awful, chalky candy, and a pastel-colored takeover of the office, love and appreciation are in the air — even if it isn’t in person. 

Back when FloQast was just a concept, it came with the fully-fledged notion that the customer would come first. Over the years, we’ve doubled down on that concept, consistently growing our Customer Success and Support teams to help our clients get the most out of our product without waiting days for help desk tickets or questions about the application. We love our 1,000+ clients and 26,000+ users, and based on some of the feedback we’ve received over the last few years, the feeling is mutual — and we couldn’t be happier.

Don’t believe us? Here’s what some of those users have to say.

“We love using FloQast! I am really happy with the product, the implementation process, and all of the support teams,” said Anastasia Facchin, Senior Accounting Manager, PagerDuty. “Everyone at FloQast has been extremely helpful.”

For Vincent Gomez, VP, Controller at Austin-based DOSH, FloQast has been a vital part of professional life for the last several years. Why? Because he’s overseen FloQast implementations three separate times, all with the same result: Enhanced productivity, improved transparency, and better team efficiency overall.

“When I finally did a FloQast demo, I was sold,” Vincent recalled. “Soon after, we signed, not for one year, but for three. To this day, I’m so thankful for FloQast, and even better, my team loves it. In 2019, I signed my third deal with FloQast because I believe in it so much.

Even Zoom, a company millions have come to rely on to conduct business and see loved ones over the past year, uses FloQast to maintain peak efficiency during the month-end close and beyond.

“FloQast offers wonderful visibility for us, even with everyone shifting to remote locations,” said Head of General Ledger Jeanne Du. “It makes the close process more efficient, makes managing it easier, and, on top of that, it’s very easy to use,” Said Head of General Ledger Jeanne Du. “It’s just a great tool. We love it.”

Perhaps the highest praise I’ve witnessed in my time with the company is just as much about the FloQast Customer Success team as it is their quality service. 

“Oh my gosh, the Customer Success team at FloQast is wonderful,” said Lexi Graham, Corporate Accounting Manager at Utah-based CHG Healthcare. “They’re honestly my favorite. If I have any questions at all, they respond immediately. I have such high praise for FloQast’s customer service. I want to come out to California and just visit for a day. That is how much I love all those guys.” 

As much as we love accountants, according to reviews, the feeling is mutual

John Siegel

John Siegel is a Corporate Communications Manager at FloQast. Prior to joining the company, he wrote about Los Angeles-based tech companies for Built In LA. You can follow him on Twitter @JVNSiegel.